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The Company: An
Online Financial Services Firm (Technology Strategy Analysis)
The Company is a financial services company
that provides a suite of credit advisory services and management
tools through an ecommerce Web site. Last year, the company’s client
base rose from 5,000 to over 60,000 members.
The consistent
and rapid growth of The Company’s client base put pressure on the
company’s management team, technological infrastructure and
resources, telecommunications devices, infrastructure, and
personnel. The Company hired a new COO who determined that the
company’s technology resources and businesses directives needed
assessment as well as swift improvement. The Company contacted
InTRUST to perform a technology strategy analysis.
InTRUST executives traveled to Orange County and performed
an in-depth analysis of The Company’s technological landscape, and
presented The Company with a blueprint of its existing
circumstances. InTRUST’s research showed that The Company needed to
institute several major changes in order to handle new and emerging
business. We recommended the company begin by updating hardware,
networking devices, and infrastructure, as well as instituting a
variety of changes in its business directives, management
strategies, organizational structure, and personnel. InTRUST
provided The Company with a Virtual-CTO to implement the
aforementioned changes, and ensure the company’s transition to a
more efficient and effective technology solution was seamless.
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The Result
InTRUST provided The Company with a comprehensive understanding of
its infrastructure through its technology analysis, which included a
detailed description of equipment, network diagrams, redundancy,
human resources, and disaster recovery as well as recommendations
for enhancements and cost-cutting solutions. After discussing the
results with management, InTRUST was able to implement most of its
recommendations which resulted in cost reduction of more than
$100,000 per month and with greater system reliability. The Company
continues to use InTRUST's Virtual-CTO services. The company has
since grow its business without technological barriers and continues
to be successful force in the financial services arena.
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